Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket payments, and keep your sessions secure. This policy covers what data we gather, how we use it, and how you control access.

Payment data protectedCookie preferences you controlAccount deletion availableContact us anytimeRegional law applies

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PRIVACY HELP

Contact Us About Your Data

If you want to review what we hold, update your mobile number, request account deletion, or withdraw cookie consent, reach us through any of these channels. We process data requests within the timeframe your local regulation requires.

Live Chat Open the chat bubble in the bottom corner to ask about your data, request a copy of your records, or start the account deletion process. Our team handles privacy questions alongside deposit and game support.

Email Support Send your data request or privacy question to the support email listed in the contact page footer. Include your registered mobile number so we can verify ownership before sharing account details.

Account Settings Log in and open account settings to update your mobile number, change cookie preferences, or submit a deletion request. You will receive confirmation once we process the change.

What This Policy Covers

jk99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies when you open an account, deposit through bKash, Nagad or Rocket, play our slots and live tables, or contact support. We collect your mobile number, payment details, device information, and session activity to verify withdrawals, prevent duplicate accounts, and personalise your lobby.

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We do not sell your data to third parties. Payment processors see transaction amounts and wallet numbers to complete transfers; game providers receive session tokens to load their titles. We store account records as long as your profile remains active, plus the retention period required under
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applicable law in eligible regions. Cookies track login state, language preference, and which games you opened recently so we can surface them faster next visit. You can request a copy of your data, ask us to delete your account, or withdraw cookie consent through the account
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settings page. Availability of services and data handling depend on your local law and whether your region is eligible for our platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect Your Information

Your bKash, Nagad and Rocket payment details flow through encrypted connections; session cookies expire when you close the tab; account records sit behind password authentication. We retain transaction logs to resolve disputes and comply with record-keeping obligations in eligible regions.

Payment Encryption

When you send a bKash, Nagad or Rocket deposit, the wallet number and amount travel over an encrypted link. We store only the transaction reference, not your wallet PIN or OTP code.

Cookie Control

Session cookies remember your login state and language choice. Performance cookies track which slots you opened recently. You can disable performance cookies in account settings without losing core lobby access.

Data Retention

We keep your account profile, payment history and game sessions as long as your account is active. After you request deletion, we retain transaction records for the period local regulation requires, then purge the rest.

Access Requests

Ask us for a copy of your data through live chat or email support. We verify your mobile number, then send a file containing your profile details, deposit records and session log within the response window regulation sets.

Privacy Policy Questions

We collect your mobile number, device type, and IP region to verify your identity and check eligibility. When you deposit via bKash, Nagad or Rocket, we log the transaction reference and amount for payout reconciliation.

Yes. Submit a deletion request through account settings or contact support. We close your profile and remove personal details, but keep transaction records for the retention period local regulation requires to resolve disputes.

Payment processors see your bKash, Nagad or Rocket wallet number and transfer amount to complete deposits and withdrawals. We do not sell your data to advertisers or unrelated companies outside the payment and game-provider chain.

Log in, open account settings, and disable performance cookies. Session cookies that remember your login state stay active so you can use the lobby, but tracking cookies for game recommendations will stop.

Yes. Contact support via live chat or email with your registered mobile number. We verify ownership, then send a file containing your profile, deposit history, game sessions and cookie records within the timeframe regulation sets.

No. When you complete a mobile wallet deposit, you enter your PIN in the bKash, Nagad or Rocket app, not on our site. We receive only a transaction confirmation reference, never your PIN or OTP code.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appjk99 App InfoJk99 Glossary

How We Handle Your Account Information

Contact Us About Your Data

How We Protect Your Information

Privacy Policy Questions

01 What personal data does jk99 collect when I open an account?

02 Can I delete my account and all my data?

03 Does jk99 share my payment information with third parties?

04 How do I turn off cookies on jk99?

05 Can I request a copy of the data you hold about me?

06 Is my bKash or Nagad wallet PIN stored on jk99?

Privacy Policy

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